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Privacy Policy

 

Effective Date: 09.06.2026

1. Introduction

Welcome to TraviqApp ("TraviqApp," "we," "our," or "us").

TraviqApp is a travel planning and assistance platform designed to help users organize trips, manage itineraries, store travel information, and access travel-related services throughout their journey.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the TraviqApp mobile application, website, and related services.

By using TraviqApp, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Full name 
  • Email address 
  • Phone number (if provided) 
  • Profile information 
  • Travel preferences 
  • Travel itineraries 
  • Flight, hotel, and booking details 
  • Uploaded travel documents 
  • Customer support communications 

Information Collected Automatically

When you use TraviqApp, we may automatically collect:

  • Device type 
  • Operating system 
  • App version 
  • IP address 
  • Language settings 
  • Usage analytics 
  • Crash reports 

Location Information

With your permission, TraviqApp may collect your device location to:

  • Provide location-based travel assistance 
  • Suggest nearby attractions, services, or points of interest 
  • Improve travel recommendations 
  • Deliver relevant travel information 

Location access is optional and can be disabled at any time through your device settings.

3. How We Use Your Information

We use your information to:

  • Create and manage your account 
  • Provide travel planning services 
  • Generate and manage itineraries 
  • Deliver AI-powered travel assistance 
  • Improve user experience 
  • Send notifications and travel alerts 
  • Respond to support requests 
  • Prevent fraud and misuse 
  • Comply with legal obligations 

4. AI-Powered Services

TraviqApp may use artificial intelligence technologies to provide travel recommendations, itinerary suggestions, and travel assistance.

Information submitted to AI-powered features may be processed to generate responses and improve service quality.

Users should not upload highly sensitive personal information into AI chat or recommendation features.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Cloud hosting providers 
  • Analytics providers 
  • Payment processors 
  • Customer support providers 
  • Legal authorities when required by law 

All service providers are required to maintain appropriate security and confidentiality measures.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services 
  • Fulfill legal obligations 
  • Resolve disputes 
  • Enforce agreements 

Users may request deletion of their account and associated data at any time.

7. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet-based service can guarantee absolute security.

8. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data 
  • Correct inaccurate information 
  • Request deletion of your data 
  • Restrict processing 
  • Object to processing 
  • Request data portability 
  • Withdraw consent at any time 

To exercise these rights, contact:

info@traviqapp.com

9. Children's Privacy

TraviqApp is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be published within the application and on our website.

11. Contact Us

TraviqApp

Email: info@traviqapp.com

Website: https://www.traviqapp.com


 

Terms of Service for TraviqApp

Effective Date: 09.06.2026

1. Acceptance of Terms

By accessing or using TraviqApp, you agree to be bound by these Terms of Service.

If you do not agree, you must not use the service.

2. Description of Service

TraviqApp provides:

  • Travel planning tools 
  • Trip organization features 
  • Travel itinerary management 
  • Travel information services 
  • AI-powered travel assistance 
  • Travel-related notifications and recommendations 

3. User Accounts

You are responsible for:

  • Maintaining account security 
  • Keeping login credentials confidential 
  • Providing accurate information 

You are responsible for all activity occurring under your account.

4. User Conduct

You agree not to:

  • Violate any laws 
  • Upload malicious software 
  • Attempt unauthorized access 
  • Interfere with system operation 
  • Misuse AI features 
  • Upload illegal or fraudulent content 

5. Travel Information Disclaimer

TraviqApp provides informational assistance only.

Travel information, flight schedules, visa requirements, weather conditions, and other travel-related content may change without notice.

Users are responsible for independently verifying critical travel information with official sources before making travel decisions.

6. AI Disclaimer

AI-generated recommendations and travel guidance are provided for informational purposes only.

TraviqApp does not guarantee the accuracy, completeness, or suitability of AI-generated content.

Users should exercise independent judgment when relying on AI-generated information.

7. Intellectual Property

All content, trademarks, logos, software, and technology associated with TraviqApp remain the property of TraviqApp or its licensors.

Users may not copy, modify, distribute, or reverse-engineer the application.

8. Subscription Services

If applicable:

  • Subscription fees are billed through Apple App Store or Google Play. 
  • Subscriptions renew automatically unless cancelled. 
  • Users may manage subscriptions through their respective app store account settings. 

9. Limitation of Liability

To the maximum extent permitted by law, TraviqApp shall not be liable for:

  • Travel disruptions 
  • Flight delays or cancellations 
  • Lost reservations 
  • Third-party service failures 
  • Indirect or consequential damages 

10. Termination

We may suspend or terminate accounts that violate these Terms.

Users may terminate their account at any time.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Sweden.

12. Contact Information

TraviqApp

Email: info@traviqapp.com

Website: https://www.traviqapp.com

GDPR Compliance Statement

GDPR Compliance

TraviqApp is committed to protecting the privacy and personal data of its users in accordance with the European Union General Data Protection Regulation (GDPR) (EU) 2016/679.

We ensure:

  • Lawful, fair, and transparent processing of personal data 
  • Collection of only necessary information 
  • Appropriate technical and organizational security measures 
  • User access, correction, portability, and deletion rights 
  • Explicit consent for location tracking and marketing communications 
  • Data processing agreements with third-party service providers 
  • Timely reporting of data breaches where legally required 

Users may exercise GDPR rights by contacting:

info@traviqapp.com

Location Data Disclosure

Why TraviqApp Requests Location Access

TraviqApp may request access to your device location to enhance your travel experience.

Location information may be used to:

  • Identify nearby attractions and points of interest 
  • Provide destination-specific travel guidance 
  • Deliver relevant travel recommendations 
  • Improve itinerary suggestions 
  • Assist with navigation-related features 

Location access is completely optional.

You may:

  • Grant or deny permission at any time 
  • Disable location access through your device settings 
  • Continue using most TraviqApp features without sharing your location 

TraviqApp does not sell location data to third parties.

Any location data collected is processed in accordance with our Privacy Policy and applicable privacy laws, including GDPR.

Copyright © 2026 Traviqapp - All Rights Reserved.

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